Return & Refund Policy
RESERFF Return & Refund Policy
At RESERFF, customer satisfaction is our top priority. We take pride in the quality of our productsand strive to ensure you are completely happy with your purchase.
Quality Assurance
If you receive a defective or damaged item, please contact us at reserffcrew@163.com within 14day's of receiving your order. We will gladly offer a replacement or refund for products with qualityissues.
Steps to Return or Refund for Quality lssues
1. Contact Us: Send an email to reserffcrew@163.com with your order number and a detaileddescription of the issue, including photos if possible.
2. Review: Our customer service team will review your request and respond within 48 hours.
3. Resolution: lf the product is confirmed to be defective or damaged, we will provide you withinstructions on the next steps, which may include returning the product for a replacement orrefund..
Important Notes
- Items must be returned in their original condition and packaging.
- Return shipping costs will be covered by RESERFF in cases of quality issues.。
- We do not accept returns or provide refunds for items without quality issues, as each order iscarefully inspected before shipment.
We appreciate your understanding and cooperation. lf you have any questions or concerns, pleasedon't hesitate to reach out to our customer service team at reserffcrew@163.com.
Thank you for shopping with RESERFF!